Welcome to Butzel. We’re honored to partner with you and are committed to helping you achieve your goals from day one.
Below you’ll find key resources, FAQs, and contact information across our administrative departments.
To explore the full range of our services, visit our Services page.
Operations & Facilities
Whether visiting one of our offices or coordinating mail and deliveries, our Operations team is here to help.
Point of Contact: Operations@butzel.com
If I’m in the area and need a place to work, may I work out of the Butzel office?
Of course. We can almost always provide workspace for our clients.
Please contact your legal team, and they will coordinate a workspace with our operations group.
What should I know before visiting your office?
Each office has unique parking and entry procedures. Please visit our
Offices page for details and instructions.
Where should mail or couriered materials be sent?
Please verify with your legal team. Firm administration operates from our Troy office, and general mail may be sent to:
Butzel
201 W. Big Beaver, Suite 1200
Troy, MI 48084
Billing & Finance
Understand our invoicing process and how to get support with billing-related questions.
Point of Contact:AR@butzel.com
When will I receive invoices?
Invoices are issued monthly in PDF format and emailed from
AR@butzel.com.
Add this address to your safe sender list.
How can I submit payments (ACH, wire, check)?
Payments may be made via ACH, wire transfer, credit card, or check.
A secure online payment portal is available:
Payment Portal
Can I set up recurring payments or auto-pay?
Recurring payments may be available depending on engagement type.
Contact the accounting team at
AR@butzel.com for details.
Are there billing policies or terms I should be aware of?
Invoices are due upon receipt.
Balances older than 30 days appear on monthly statements.
Who do I contact with billing or payment questions?
Marketing & Client Experience
Learn how to stay connected through Butzel hosted events and educational opportunities.
Point of Contact: Marketing@butzel.com
How can I be included in upcoming Firm events?
Invitations are often extended through your attorney, and all upcoming programs are listed on our
Events page.
If there is a particular topic or industry of interest, please let your attorney know, or connect with our Marketing & Client Experience team at
marketing@butzel.com. We are happy to ensure you receive invitations aligned with your priorities.
Are educational trainings or webinars available for clients?
Yes. We offer a robust library of training programs and webinars for clients and partners, covering key industry and compliance topics.
In addition to scheduled programs listed on our
Events page, we can provide customized training tailored to your organization's needs. Your attorney, in coordination with our Marketing & Client Experience team at
marketing@butzel.com, can help design a session and discuss availability.
Where can I find industry briefing and client alert information?
Client alerts and industry briefings are available on our website and organized by topic.
You may
subscribe to receive updates tailored to your interests, or reach out to your attorney or our Marketing & Client Experience team at
marketing@butzel.com for more curated insights relevant to your business.
Who do I contact to discuss co-hosting or sponsorship opportunities?
We welcome collaborative opportunities with clients and partners.
Please connect with your attorney or our Marketing & Client Experience team at
marketing@butzel.com to explore co-hosting or sponsorship ideas. We will work with you to align the opportunity with your strategic goals.
Technology & Cybersecurity
We are committed to protecting your data through secure systems and best-in-class safeguards.
Point of Contact: technology@butzel.com
How will documents be shared securely?
Butzel partners with best in class data providers to setup siloed virtual data rooms for secure file transmission.
Can I use your portal or encryption tools?
Yes. Butzel utilizes secure client portals and encryption tools to facilitate safe document sharing and communication. Please contact your legal team or
technology@butzel.com with any questions.
What technology does Butzel use to protect sensitive data?
Butzel adheres to the National Institute of Standards and Technology (NIST) best practices for processes, standards, and encryption technologies for data at rest, in transit, and protected data such as PII and PHI.
What is the Firm's stance on use of AI?
The Firm acknowledges that AI as a technology provides value and is used in limited capacities to provide higher quality work product, yet is strictly overseen to adhere to our legal and ethical obligations to our clients.
